FAQ’s

Do I need to register for an outside class?

Yes, attendance is required for any type of outdoor class to record for the Health Authority in case any Covid situations in our city arise, there can be a quick tracking on contact process.

How do I connect to an online Zoom class?

If you register for a particular class, an automated message will be sent to you 15 mins before the class starts. Please ensure the correct date is displayed for your class and remember that technology problems to sometimes occur so have patience and contact me if you think there may be a problem.

Do you have videos?

There are professional education and exercise videos being developed. At this time some classes are given a bonus video to watch after their registered class. Each style of class has different regulations to follow on whether or not they can record or share a class.

How do I open an account or start with Studio Fitness classes?

All classes can be booked online using our StudioBookingsOnline registration system. To book online you must first register for a free membership account. You will then be required to purchase a package of credits prior to booking your class. Online bookings must be made with a credit card. Purchases will not be refunded. If you require assistance with setting up your online member account and registration please email info@studiofitnessvictoria.com.

What if I need to cancel a class?

I understand that sometimes life gets in the way of fitness classes. If you cannot attend a class that you have booked, simply cancel the booking by logging into your StudioBookingsOnline account or by using thStudioBookingsOnline App.

You may cancel a class using the StudioBookingsOnline system (desktop or app) up to 1 hour before the class is scheduled to commence and your credits will be reimbursed back to your account.

What do I need for my class?

You do not require anything to participate in a class but some accessories to suggest:

For outdoor classes: comfortable, thin shoes for stretch class. Mat for Pilates. Resistance or weights for Barre.

For online classes: bring any equipment you have and there may be suggestions for modifications and challenges if you want to try.

What if I am not fit or not flexible?

Being fit or flexible at the current moment isn’t what matters! You will continually get to your goal, but just move at your own pace and rest when you need to or choose the modifications offered in class. All people in class are coming from different places in their health and fitness levels. Honor your body and what it needs and you will see dramatic differences in just 2 weeks, sometimes in just 1 hour!

Can I do a workout everyday?

Most people come 2 or 3 times a week, sometimes 4, and while it would be nice to see you everyday, it is recommended that you add in something else to your fitness routine in order to reach your fullest potential. Some people choose switch their classes each day to include stretching or a class to improve their corework. I can help you with suggestions, too, if you like, once I know more about your specific needs, preferences, and times available. Please call if you would like a free consultation on where to start.

Can I pay by cash or etransfer to help your small business?

Credit card payments are available to purchase classes but would be happy to accept cash when possible or mail a cheque to : #701-105 Gorge Rd East, Victoria BC, V(A 6Z3

Do you give special rates?

If you have limited funds but a desire to stay fit with classes on a regular basis, there are always options available to assist you moving forward. Please email or phone and we can customize something for you or a loved one.

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