Class Booking & Cancellation Policy

CLASS BOOKINGS

Studio Fitness Victoria offers a variety of different fitness classes and credit packages. Some classes require pre-registration while others offer flexible registration and drop-in options (first come, first serve), space permitting.

All classes can be booked online using our StudioBookingsOnline registration system. To book online you must first register for a free membership account. You will then be required to purchase a package of credits prior to booking your class. Online bookings must be made with a credit card. Purchases will not be refunded. If you require assistance with setting up your online member account and registration please email info@studiofitnessvictoria.com for assistance.

Classes and instructor assignments are subject to change. Pricing is subject to change without notice.

 

CANCELLATIONS

At Studio Fitness Victoria we understand that sometimes life gets in the way of fitness classes.

If you cannot attend a class that you have booked, simply cancel the booking by logging into your StudioBookingsOnline account or by using the StudioBookingsOnline App.

You may cancel a class using the StudioBookingsOnline system (desktop or app) within 24 hours of the class start time. Classes cancelled within this time frame, using the online booking/registration system, will be credited back to your account.

You may also cancel a class by emailing info@studiofitnessvictoria.com. We require 24 hours written notification that you will be cancelling a class if you do so via email. Classes cancelled within this time frame will be credited back to your account.

Classes cancelled with less than 24 hours notification will result in a cancellation charge of $5 (1 credit) to your account. Failure to attend a class or provide cancellation notification will result in loss of credits for that class.

 

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